Everybody knows: satisfied customers and a minimal complaint rate can only be achieved with perfect products. We support in a tailored fashion: you make a request, we deliver the correct solution. All around the world. Without delay.
What are you waiting for?
Technical field service
Consulting and technical assistance on-site worldwide
More than half of our service technicians at this moment are out in the field. Their objective: to improve your processes or to solve a tricky challenge that, given certain circumstances, might have never previously existed.
Whether our colleagues are currently advising a medium-sized company in the United States or someone skilled in construction in the production hall of a large group in Asia. Or the members of our international service team maybe presently writing an email with a question to a specialist in our headquarters or are sleeping after a long day - in Beijing or Jakarta, Mumbai or Singapore, Chicago or Philadelphia.
As laboratory or service technicians and long standing Umicore employees, they have intrinsic knowledge of the world of electroplating:
- They analyze and process samples on-site in your factory.
- As professionals, they train all your employees how to improve your processes over time.
You cannot do without intensive application support? Do not hesitate. Contact us now.